User can’t preview Web Suite or ArchiOffice/EngineerOffice 20xx reports running Windows 8 or Windows Server 2012. It returns an error message.
The user needs to install a runtime for SAP Crystal Reports for .Net 4.0 (32 or 64-bit). Check this link:
http://www.businessobjects.com/jump/xi/crvs2010/us2_default.asp