User gets a server error in ArchiOffice/EngineerOffice 20xx application while running reports. ArchiOffice reports trying to retrieve a large number of records, say 50000 time entries, do not render. After waiting for some time, a timeout error appears.
System.Web.HttpException: Request timed out.
This problem can be resolved by doing an IIS reset and SQL Server restart in the following way:
1. Open a command prompt on the server and type IISReset.
2. Log in to SQL Server Management Studio (SSMS), right-click on the server at the top of the tree and select Restart.
3. Also, increasing the timeout values in IIS can greatly help in fixing this issue. For that see this KB article.