Your clients may pay via checks and, at times, they may have insufficient funds in the account. Hence, you have a bounced/returned check and want to record that in BillQuick. There are several ways to handle that.
To handle a bounced-check payment or insufficient funds:
1. Open the Payment screen from the Billing menu.
2. Record a regular payment for the amount that has bounced. If you have already recorded this payment, select it from Previous Payments and simply Void or Delete it.
3. Next, enter another payment for the same Amount to counter the first payment. This time, select Debit as the Pay Method and check Apply in the grid against that invoice. The outstanding invoice amount increases by that amount.
Alternatively, you can enter this payment using the NSF (Not Sufficient Funds) Pay Method. It behaves exactly as a Debit type of payment.
4. When you are done, click Save and then Close to exit.