When a user browses to the default page for Web Suite, it displays a server error ‘…load file or assembly’ in the application.
An error occurs during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error message is: Could not load file or Assembly.
‘Crystal Decisions.Web, Version=10.2.3600.0'
Culture=neutral, PublicKeyToken=692fbea5521e1304’ or one of its dependencies.
The system cannot find the file specified. Source error points to this line in web.config:
You can correct this problem by taking the following steps:
1. On the server or workstation running IIS, uninstall Web Suite.
2. Reinstall Web Suite, this time making sure not to cancel the installation of Crystal Decisions that runs automatically after Web Suite has been installed. Ensure that Crystal Decisions is properly installed without any fatal errors.