At times it may be necessary to refund or delete an available client retainer.
To delete a client retainer please follow the steps below.
1. Open the Payment screen.
2. From View By dropdown, select Client.
3. In the “Previous Payments” or "History" (in BillQuick 2012 or above) dropdown, select the payment you want to delete. The retainer payments have invoice number 0.
4. Click the Delete button on your Payment screen.
5. Click 'Yes' on the confirmation message.