In BillQuick or Web Suite, when exporting a Crystal Reports report to portable document format (PDF), the font size is reduced.
This happens because the exporting DLL reduces the font size in order to resolve differences between formats.
Caution: The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the registry files before you edit the registry. For information on how to edit the registry key, view the 'Changing Keys and Values' online Help topic in the Registry Editor (Regedit.exe).
To resolve the issue:
- Click Start, Run.
- Type "regedit" in the Open field of the Run dialog box. Click OK. The Registry Editor appears.
- Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Crystal Reports\Export\Pdf]. Add the following registry key: "ForceLargerFonts"=dword:00000001.
- Restart the Crystal Reports Cache Server, Crystal Reports Page Server and Crystal Reports Job Server. This causes the registry key to take effect.
The font size will no longer be reduced when exporting a Crystal report to PDF format.
Note: To make this change in Web Suite, you have to tweak the registry on a web server that hosts your application.