User has set SQL Server to operate on a port other than the standard 1433, but BillQuick does not connect to this server.
When connecting to the SQL database, instead of using ‘server\instance’ for the Server Name, use the server's IP address,port.
Example: If the IP address of the server machine is 192.168.5.2 and the port is 3003, you would use 192.168.5.2,3003 for the Server Name.