The article has been updated successfully.Server error in '/EO 2017' application on logging in
Problem: User is getting the following server error when logging in to or launching the ArchiOffice/EngineerOffice program:Unable to cast object of type ‘ArchiOffice.AOCulture’ to type ‘System.Globalization.CultureInfo’
This error has several possible causes and solutions:
Cause 1: The .NET globalization settings in IIS is not set correctly.
Solution: Please refer to the KB article http://kb.bqe.com/questions.php?questionid=499 for the solution.
Cause 2: Some of the Windows IIS components required by ArchiOffice are not installed on the server hosting the software.
Solution: Please contact Technical Support for assistance on this.
Cause 3: Interference by another software during the installation process might have corrupted the installation.
Solution: Manually remove ArchiOffice/EngineerOffice and all the IIS entries including Application Pools, virtual directories, etc., running on the server. When you have finished, you can then reinstall ArchiOffice/EngineerOffice on your computer. Make sure to launch the installer using the Run as Administrator option.
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