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Error 'Failed to validate certificate. The application will not be executed.'

Problem: User gets the following error when trying to launch ArchiOffice/EngineerOffice 2010/2011:

"Failed to validate certificate. The application will not be executed."
This may be caused because one of the third party components that ArchiOffice uses has allowed their certificate to expire.
To correct this on a PC:
1.) Open the Java Control Panel:  Start > Run >  Type In:   JAVACPL.CPL
2.) Go to the Advanced tab > Security > General
3.) UNCHECK the option:   "Enable online certificate validation"
4.) CHECK the option:  "Enable list of trusted publishers"
To correct this on a MAC:
1.) Go to /Applications/Utilities/Java Preferences
2.) Go to the Advanced tab > Security section
3.) UNCHECK the option:   "Enable online certificate validation"
4.) CHECK the option:  "Enable list of trusted publishers"
The next time you launch AO it may prompt you with "certification failed the validation" and give you the option to trust it anyway.
Select the option to indicate that you trust it, and it should be fine from then on.

Cause: This may be caused because one of the third party components that ArchiOffice uses has allowed their certificate to expire.

Solution: To correct this on a PC:

1. Open the Java Control Panel: Go to Start menu, Run and type JAVACPL.CPL.
2. Go to the Advanced tab > Security > General.
3. Uncheck the option: "Enable online certificate validation".
4. Check the option: "Enable list of trusted publishers".

To correct this on a Mac:

1. Go to /Applications/Utilities/Java Preferences.
2. Go to the Advanced tab-Security section.
3. Uncheck the option: "Enable online certificate validation".
4. Check the option: "Enable list of trusted publishers".

The next time you launch ArchiOffice, it may prompt you with "certification failed the validation" and give you the option to trust it. Select the option to trust it, and it should be fine from then on.


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Article Details

Last Updated
13th of May, 2014

Product
ArchiOffice 2010, 2011, EngineerOffice 2010, 2011

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