BQE Knowledgebase

Hours not showing up in the ArchiOffice time entry screen outside US

Problem: The hours logged into the ArchiOffice/EngineerOffice Time screen don't show up in the grid in countries outside the United States. 

Cause: In countries outside the US, it is possible that certain settings within IIS cause the hours not to display in the Time screen. However, the time entries will display if a specific day is selected.

Solution: Follow these steps to resolve this issue:

1. Go to the Start menu and type: INETMGR in the search box. Run it.


2. On the IIS Manager > Connections panel on the left, click Sites>Default Web Site>AO20xx.

3. Double-click .NET Globalization option on the right to open it.

iis-ao-net globalization-open feature.jpg

4. Change both the Culture and UI Culture to: English (United States) (en-US).

ao-iis-net globalization-culture and ui culture.jpg

5. Click Apply on the right side to apply these changes.

Note: This will NOT affect any other websites you may be hosting in IIS on your server.

6. Now go to the Start menu again and type: IISRESET in the search box. Run it as an Administrator.

windows-cmd-run as administrator.jpg

7. Log into ArchiOffice and make sure to set the International date format in Preferences>System>Formats.

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Article Details

Last Updated
21st of March, 2017

ArchiOffice, EngineerOffice

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