BQE Knowledgebase



How do I contact BQE technical support?

Problem: How do I contact BQE Technical Support? What information do I need before I call?

Solution: You can reach BQE Technical Support at (310) 602-4030. You can also email your questions to: support@bqe.com or visit the BQE Software web site at: http://www.bqe.com. The web site has links to the latest BillQuick information and upgrades.

Technical support is available 7 AM to 3 PM Pacific Time, Monday through Friday. Technical Support is FREE for the first 30 days after your purchase. Thereafter, you can purchase a yearly support contract.

Contact sales at (310) 602-4020.

Faxes can be sent to (310) 784-8482.

Mail correspondence can be sent to our new office address:

BQE Software, Inc.
3825 Del Amo Blvd.
Torrance, CA 90503

Before you call BQE Software:

1. Find out which version of BillQuick or any other product you are using. This information can be obtained from the Help menu, About.
2. Know which operating system you are using.
3. Save all your work. Our support engineer may ask you to restart your computer.
4. If you are using SQL backend, you need to have access to the computer hosting the SQL server.


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Article Details

Last Updated
23rd of January, 2014

Product
Agent, ArchiOffice, BillQuick, BillQuick Online, BQ HR, EngineerOffice, Outlook Addin, Web Suite

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